Ali Ashraf | Golang Backend Developer

Professional Experience

I have worked in the industry for Calculating...

Apr 2023 – Present

Backend Engineer(Golang)

Contact Center Specialists

Led design and technical architecture for the contact center platform, translating business requirements into scalable Golang solutions across REST and gRPC APIs.
Architected data layer strategy combining MongoDB and MySQL to support high-throughput campaign and ASR workloads.
Conduct thorough code reviews for Golang team, and provide constructive feedback to team members.
Contribute to system architecture design discussions by proposing solutions and evaluating alternatives.
Acted as primary escalation point for production incidents in Golang services, driving root-cause resolution and cross-team triage.
Mentored junior engineers on task scoping and Golang best practices; partnered with QA and UI teams to streamline API integration testing.

Apr 2022 – Mar 2023

Software Engineer

Contact Center Specialists

Designed and implemented reliable REST APIs in Golang to support front-end integration.
Identified and resolved issues in outbound call generation service built in Golang on top of free Switch, resulting in a 15% increase in call success rates.
Replaced a legacy outbound service with a resilient, high-performance service built in Golang on top of free Switch, improving system request processing time by 52%.
Enhanced logging in services built in Golang, leading to a 73.33% improvement in issue detection.
Independently developed a critical service in Golang for an automated speech recognition (ASR) system used in campaigns.

Jan 2022 – Mar 2022

Associate Software Engineer

Contact Center Specialists

Identified and addressed inefficiencies in application services built in Golang.
Documented system design and development workflows to ensure clarity and consistency.
Implemented new services in Golang using clean architecture principles to enhance system design.
Monitored, maintained, and upgraded existing Golang services to ensure optimal performance and reliability.

Dec 2020 – Jan 2022

Freelance Software Engineer

Upwork

Developed online learning platform using Python, Django, Bootstrap.
Build CI/CD pipelines using GitHub Actions.
Deployed and managed services on Linode VPS using Docker Compose.
Written bash and Python scripts for automatic deployment on Linode VPS.

Featured Projects

Helium

Helium is One Centralized Platform for all Tools.

Golang AWS GCP Freeswitch MySQL MongoDB gRPC REST APIs Unit Testing GORM Echo

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Swipe Shop

Microservices-based e-commerce platform with modern product discovery features.

Golang React MongoDB PostgreSQL

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Al Tawhid

Online learning platform, with online grading, e-library, certificate verification features.

Python Django MySQL

Medicom

E comerece website for medicines, with order tracking system, user can request medicines which are not in stock. and get notified when available.

Python Django Bootstrap MySQL

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Twitter Rumors Detection

Pheme is a dataset for training AI models for twitter rumors detection. In this project ensemble learning technique is used. These five models are used in ensembler TCNN,LSTM,GRU,BiLSTM,SimpleRNN

Python Deep Learning Keras Tensorflow

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Certificate Generator

Certificate Generator app useful for generating certificates from a given template.

C# Desktop Application .NET

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Open Source Contributions

google/go-github

Go library for accessing the GitHub v3 API

Added support for GitHub Actions Cache API endpoints, enabling cache management functionality in the SDK.

Golang GitHub API REST TDD SDK Development